Understand online brokerage before you choose one.
flatexDEGIRO SE is a reference desk for digital investing. We explain how brokerage accounts, order types and market access actually work, in plain language, so you can evaluate providers with a clearer picture — not a sales pitch.
flatexDEGIRO SE does not open accounts, execute trades or charge fees. Everything on this site is general information, not investment advice.
Information first. No pressure, no products.
Every page here is written to be read before you sign anything, not instead of reading the fine print. We keep the language plain and the claims checkable.
Plain-language guides
Explanations of order types, custody, spreads and fees written for people opening their first brokerage account, not for traders already fluent in the jargon.
No products sold here
flatexDEGIRO SE does not sell subscriptions, signals or managed accounts. There is nothing to buy on this website — only information to read.
Questions answered directly
If a guide leaves something unclear, our Frankfurt-based desk responds to questions by email or phone during normal business hours.
Three steps, in order.
Start with a guide
Browse a topic — order execution, custody, fee structures — written without jargon and cross-checked against public regulatory sources.
Bring your own shortlist
Use the framework in each guide to compare brokers you're already considering. We don't rank or recommend specific providers.
Contact the desk
Still unsure about a term or a disclosure document? Send it to us and we'll explain what it means in practice.
Most brokerage marketing skips the mechanics.
Account opening pages are built to convert, not to explain. They rarely walk through how an order actually reaches an exchange, who holds your securities, or what happens to your cash between deposit and trade settlement.
We write the explanation that usually gets left out — sourced from public exchange documentation, regulatory disclosures and standard industry practice — so you can read a provider's terms and actually know what they mean.
Read about our approach
A Frankfurt address, not a call centre.
Our desk sits inside the Omniturm in Frankfurt's banking district — the same neighbourhood as the exchanges and institutions our guides describe. It keeps us close to the source documents we cite.
If you'd rather write than browse, our contact page has a short form and our direct email and phone number.
See our contact detailsHave a document you don't understand?
Send us the clause, the term, or the screenshot. We'll explain it in plain language, free of charge.